Fees & Terms of Engagement

A Clear Pricing Policy

When organising a special event or commissioning a service, it is important you are able to budget and manage costs effectively.  My policy is to give you clear information about my fees prior to engagement. This figure will cover all elements of my service.

Fees

Weddings and Handfastings From £425
Vow Renewals From £350
Naming Ceremonies and other Family Celebrations From £260
Funerals, Memorials From £200*
Pet Funerals From £100
Advance Funeral Wishes From £120

For weddings and handfastings, a non-returnable deposit of £100 is payable to confirm the booking. For other ceremonies a deposit of £75 is required

*If booking via a funeral director they will make payment arrangements and recharge to your account with them. I do not charge a fee for baby and child funerals.

Call me on 07917 222161 or 01453 757128 or contact me by email.

Terms of Engagement

Funerals and Memorials

If my services are arranged via a Funeral Director, he/she will arrange to pay my fee and recharge you as part of their overall costs. If booking directly, my fee is due prior to or on the day of the ceremony. If my services are cancelled you will be liable for costs relating to any work carried out and possibly the full fee if cancellation is at short notice.

 

Weddings and Other Celebrations

Payment: A non-returnable deposit is payable at the point of booking. Payment of any balance is due 4 weeks before your ceremony

Photographs / Video: Our contract serves as release for any photographic likeness taken by Christina Snell Community Celebrant to be used in print or electronically for promotional purposes only and guarantees they will not be intentionally exploited in any way.

Legal Status: For weddings and handfastings, you are aware the ceremony will not be legally recognised in England and Wales. To formalise the legal requirements you must attend a Registry office or licensed premises (if you desire legal recognition).

Cancellation: Other than as set out below, if you cancel the booking prior to the date of your ceremony you will be liable to pay for any work already undertaken. If cancellation is within a 28 days of the ceremony, you may be liable for the full costs.

Your Rights: It is my responsibility to supply you with goods and services that meet your consumer rights. If you have any concerns that I have not met my legal obligations please contact me. If you are unclear about your rights or require advice, you can contact the Citizens Advice Consumer Service on 0845 404 0506 or www.adviceguide.org.uk

You have a right to cancel this contract without giving any reason within 14 days of entering into this contract with me. In order to exercise your right to cancel, you must inform me of your decision by a clear statement (i.e. a telephone call, letter sent by post or email). You are advised to obtain proof that you have informed me.

To meet the cancellation deadline, you should let me know that you wish to cancel before the cancellation period has expired. If you cancel this contract within this period, I will make the reimbursement without undue delay and not later than 14 days after the cancellation notice has been received. I will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement.

Privacy Policy 

I am committed to protecting and respecting the privacy of all my customers. Personal data is information which relates to a living individual who can be identified from that information.

The legal basis for collection and use of customers’ personal data is to arrange and carry out services as agreed within your booking.

Explicit approval to collect, hold and process personal data will be obtained at the point of booking.

I will use your personal data to the extent necessary to carry out a customer’s booking, including making contact when necessary in relation to the booking and receiving payment.

I have taken appropriate measures to safeguard personal data under my control against unauthorised access, unlawful or accidental destruction or accidental loss.

Personal data will be store electronically and password protected or if in paper format in a locked filing cabinet.

Data will be retained whilst your booking is being arranged and until it has taken place and full payment received. Thereafter, unless otherwise agreed I may continue to hold your some of your personal data for a further period of 6 years to ensure compliance with Company Law and HMRC reporting requirements.  Where there is no requirement to continue to hold your personal data I will destroy it.

You have the right to obtain confirmation that your personal data is being processed by me and what personal data is held.

You may make your request at any time and by any reasonable means (letter, telephone, e-mail) although it is preferred that you make contact in writing, detailing the precise nature of your request so that there can be no misunderstanding.

Further information is available from the Information Commissioners Office website on how to make a request.

https://ico.org.uk/for-organisations/guide-to-data-protection/principle-6-rights/subject-access-request/

Within 7 days of receiving your request I will send you a written acknowledgement noting when you can expect to receive a response.

Within 30 days of your request I will provide you with the information that is held in a structured, commonly used and machine-readable (probably Word or Excel) format except where I have agreed with you that this would be impossible, or that it would involve undue expense, in which case it may make the information available to you to view on a screen.

If you believe that there is a problem with how I am collecting, holding and processing your personal data you have the right to complain.  Initially you should address your complaint to Christina Snell, Community Celebrant.

I will respond to your complaint within 14 days.

You also have the right to address your complaint to the Information Commissioners Office.

Tel            0303 123 1113

Email         casework@ico.org.uk

Website     https://ico.org.uk

Contact Details for Christina Snell, Community Celebrant;

Christina Snell Community Celebrant, 25 Birches Drive, Stroud, Gloucestershire GL5 1RP

Tel:    01453 757128

Mob: 07917 222161

christina@communitycelebrant.co.uk

 

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