I am committed to protecting and respecting the privacy of all my customers. Personal data is information which relates to a living individual who can be identified from that information.
The legal basis for collection and use of customers’ personal data is to arrange and carry out services as agreed within your booking.
Explicit approval to collect, hold and process personal data will be obtained at the point of booking.
I will use your personal data to the extent necessary to carry out a customer’s booking, including making contact when necessary in relation to the booking and receiving payment.
I have taken appropriate measures to safeguard personal data under my control against unauthorised access, unlawful or accidental destruction or accidental loss.
Personal data will be store electronically and password protected or if in paper format in a locked filing cabinet.
Data will be retained whilst your booking is being arranged and until it has taken place and full payment received. Thereafter, unless otherwise agreed I may continue to hold your some of your personal data for a further period of 6 years to ensure compliance with Company Law and HMRC reporting requirements. Where there is no requirement to continue to hold your personal data I will destroy it.
You have the right to obtain confirmation that your personal data is being processed by me and what personal data is held.
You may make your request at any time and by any reasonable means (letter, telephone, e-mail) although it is preferred that you make contact in writing, detailing the precise nature of your request so that there can be no misunderstanding.
Further information is available from the Information Commissioners Office website on how to make a request.
Within 7 days of receiving your request I will send you a written acknowledgement noting when you can expect to receive a response.
Within 30 days of your request I will provide you with the information that is held in a structured, commonly used and machine-readable (probably Word or Excel) format except where I have agreed with you that this would be impossible, or that it would involve undue expense, in which case it may make the information available to you to view on a screen.
If you believe that there is a problem with how I am collecting, holding and processing your personal data you have the right to complain. Initially you should address your complaint to Christina Snell, Community Celebrant.
I will respond to your complaint within 14 days.
You also have the right to address your complaint to the Information Commissioners Office.
Tel: 0303 123 1113
Contact Details for Christina Snell, Community Celebrant;
Address: Christina Snell Community Celebrant, 25 Birches Drive, Stroud, Gloucestershire GL5 1RP
Tel: 01453 757128
Mob: 07917 222161